Make a withdrawal reservation
Hi! This is Cashmallow Customer Service Center.
If your exchange has already processed successfully. you can now follow the below instruction to make a withdrawal reservation to withdraw your e-money after you arrive Taiwan!
★★ Please read it carefully before your departure ★★
★ Please be reminded that withdraw after 23:00 will need to pay a NTD 100 extra charge.★
Contact our staff
After making a withdrawal reservation, please contact our airport staff by kakao talk (id: taiwan6077) and leaving a message of your name/withdraw amount/flight number.
★ How to add friend by kakao id:
Contacts → Add by ID → insert ID → search
Withdrawal location and opening hours
There are Terminal 1 and Terminal 2 at Taoyuan Airport
and the withdrawal location is at Terminal 1. Please check your arriving terminal.
If you have difficulties finding our staff, please contact our staff directly by kakao talk.
Terminal 1: On the left side right after coming out from the gate (the bench next to Ikari Coffee)
Terminal 2 : Please take the skytrain to terminal 1 (3rd floor No. 22 Counter)
Service Hours: 10:00 - 00:00 (Flight arrival time)
★Location of taking the SKYTRAIN from Terminal 2 → Terminal1★
Now start traveling with Cashmallow.
Enrich your trip experience with what you saved via Cashmallow.