Withdrawal Instruction (Korea)
Hi! This is Cashmallow Customer Service Center.If your exchange has already processed successfully. you can now follow the below instruction to make a withdrawal reservation to withdraw your e-money after you arrive Korea!
★★ Please read it carefully before your departure ★★
Affiliate store in Korea (Withdrawal)
✈ Incheon Airport：
You must make a withdrawal reservation before your departure, and please enter your flight time and arrival time.
If you arrive at Terminal 2 after 10 p.m., please contact our airport staff (LINE ID: metor1003) or our customer service center.
Opening hours：We only accept reservation whose flight arrive before 10 p.m.
✈ Other affiliate stores：
Please make reservation in app and check the affiliate store's opening hours.
Make a withdrawal reservation
App Demo Screen
Withdrawal location at Incheon Airport
Incheon Airport, Terminal 1, Arrival Hall Area F, Mnet Lounge
Our airport staff's Line ID : mentor1003
★ You will need to pay a 4000 won additional service charge if your actual withdrawal time is after 11 p.m.
As Mnet Lounge closes at 10 p.m.,
our staff wearing cashmallow T-shirt will be staying nearby.
Our staff won't leave without completing all withdrawal reservation.
If you cannot find our staff, please contact our customer service center.
Now start traveling with Cashmallow.
Enrich your trip experience with what you saved via Cashmallow.